Abstract. In the paper, self-organization is considered as self-improvement of open systems. It is shown that in the process of self-organization of any technology, there is always an anthropomorphic component. It is noted that organization and self-organization of the projected system can always be determined. A specific example of the determination of self-organization of the heat-exchange equipment operation technology is given, which includes: synergetic aspects of technology, justification of the working capacity of the technology, technology formalization, conclusions and recommendations. It is noted that absolute interaction of a pair of technology elements (maximal organization) is achieved when the working material is proportionally distributed over the interacting elements. The best result (maximum organization) is achieved when the entropy of the interacting elements of technology is absolutely consistent.
Keywords: synergetics, organization, self-organization, technology, heat and mass transfer apparatus.